1Refund Eligibility
We strive to ensure that you are completely satisfied with your purchase. Refunds are only available under the following conditions:
- Physical Books: Refunds for physical books are available if the item is returned in its original, unused condition within 30 days of purchase. The buyer is responsible for return shipping costs.
- Digital Books (eBooks, PDFs): Due to the nature of digital content, all sales are final. Refunds or exchanges for digital books are not available.
2How to Request a Refund
To request a refund, please contact our Customer Service team at [email protected] with your order number and the reason for the return. Once your request is approved, you will receive instructions on how to proceed.
3Refund Process
Refunds are processed within 7-10 business days of receiving the returned item or approving the refund request. The refund will be issued to the original payment method used during purchase. If you haven’t received a refund after 10 business days, please check with your bank or credit card company as processing times may vary.
4Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide a replacement or refund at no additional cost.
5Changes to this Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will take effect immediately.
6Contact Us
For any questions or concerns regarding this Refund Policy, please contact us at [email protected].